Support

Find answers to common questions about matches, members, and your account. If you still need help, email us at hello@clubsunday.au.

Matches

How are matches made?

We match members based on shared interests, preferred activities, location, and availability. As you engage more, your recommendations improve.

When are match results released?

Matches are released on a recurring schedule. You’ll receive an in-app notification and email when a new match is available.

Can I reschedule a match?

Yes. Coordinate directly with your match to find a new time that works. If you need help, contact us and we’ll assist.

Who can join Club Sunday?

Club Sunday is for adults who enjoy meeting new people through shared interests and activities. You must be 18+ to join.

How do you verify members?

We use a combination of identity checks and behavior monitoring to keep the community safe and authentic.

What if I have an issue with another member?

You can report concerns directly from the app or by emailing us. We review all reports promptly and take action when needed.

How do I update my profile?

Visit your dashboard to edit personal info, preferences, and profile details. Changes save instantly.

How do I change my location or activities?

You can update these in your account settings at any time. Your future matches will reflect your latest preferences.

I need help with something else

Reach out to us at hello@clubsunday.au and we’ll get back to you.

How do you keep members safe?

Safety is our priority. We combine identity checks, in-app reporting, and proactive monitoring to protect the community.

How do I report a concern?

Use the report options in the app or email us at hello@clubsunday.au. We take all reports seriously.

Prefer email? Get in touch at hello@clubsunday.au.